Berlin-based · European IT delivery
D TechFarm delivers on-site field support across Europe, German and English L1–L3 support, recurring IT operations, and multi-site rollouts and migrations.
The commercial model changes with the work. A two-hour call-out is not priced like a resident engineer, and a migration is not run like a normal support ticket.
Break/fix, device work, rack tasks, Wi-Fi checks, IMAC-D or another scoped job. Send the site, task and preferred window; we confirm the engineer, attendance and price before dispatch.
Known locations, repeat engineers, backup options, support queues and agreed response terms where the coverage is actually in place.
Refreshes, migrations, office moves and rollouts with cities, skills, dates, logistics, technical escalation and handover planned before execution.
We can work white-label or alongside your team, follow your ticketing process and runbooks, and keep the end-customer relationship with you.